Conditions We Treat

Q: Do I need a GP referral?

Not for private appointments—you can book directly. A GP referral is required for Medicare CDM/EPC and may be needed for some other funded pathways. If you’re unsure, start via Start Your Referral and we’ll guide you.

Q: Where are you located?

Mernda: 136 Schotters Rd, Mernda VIC 3754. Reservoir: 224A Broadway, Reservoir VIC 3073. See our Locations page for directions, parking and clinic photos at each.

Q: Do you offer home visits for these conditions?

Yes. Home visits are available for suitable conditions and funding types. We’ll confirm availability for your area and situation when you book or submit a referral .

Q: What if I’m unsure what condition I have?

That’s very common. You don’t need to know the exact diagnosis before you come in. Your physio will assess, explain what’s likely going on, and outline a clear plan before treatment begins.

Q: How many sessions will I need?

It depends on the condition, how long it’s been present, and your goals. Some issues improve in a few sessions; others need a longer-term plan. We’ll give you an honest expectation at your initial appointment.

Struggling with pain, stiffness or recurring niggles?

Explore the conditions we treat and how physiotherapy can help you move with confidence again.

Rated 5/5 on Google

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Benefits

What you can expect

Here’s what to expect from working with us — clear assessment, evidence-based treatment, and care that adapts to your goals.

Clear diagnosis

Understand what’s driving your symptoms, in plain language, and what we can realistically change.

Targeted treatment

Hands-on care, exercise and practical advice that align with your goals (pain, mobility, strength, function).

Measurable progress

Step-by-step plans reviewed at each visit so you can see and feel your improvement over time.

Support beyond the session

Simple strategies you can use at home, work or sport to keep on track.

How It Works

Your pathway to better movement

Every appointment is structured around your story. Below is how we work together to get you back to what matters.

01. Assessment

We start by listening. Your physio will ask about your symptoms, how they started, your medical history and what you’d like to get back to. We then check movement, strength, joint mobility and any relevant tests to understand the likely diagnosis and contributing factors.

02. Treatment

Based on your assessment, we build a treatment plan that may include:

Hands-on techniques (e.g. joint mobilisation, soft-tissue work)

Targeted exercises for strength, mobility and control

Education about your condition, pain and pacing

Advice on work tasks, sport or hobbies so you know what to change—or keep doing

03. Progress

At each follow-up, we review your progress, adjust exercises and gradually progress your plan so you can return to work, sport and daily activities with confidence. If needed, we can liaise with your GP, specialist or support team.

Conditions

Conditions We Treat

Here’s what to expect from working with us — clear assessment, evidence-based treatment, and care that adapts to your goals.

Back Pain

Wrist & Elbow Pain

Neck & Shoulder Pain

Knee Pain

Sports Injury

Work Injury

Women’s Health

Vertigo & Dizziness

Hip Pain

TMJ / Jaw Pain

Ankle & Foot Pain

Funding & Referrals

Ways to access care

Medicare (CDM/EPC):

up to five allied-health sessions per calendar year with a GP Chronic Disease Management plan.

NDIS, WorkCover, TAC, DVA, My Aged Care

supported where eligible—start via our online referral forms so we can confirm your pathway and what to bring.

Private care

no referral needed; rebates may be available via private health (if applicable to your policy).

Home visits

available across Mernda and Reservoir and nearby suburbs where appropriate, particularly for NDIS and My Aged Care participants or people who find travel difficult.

Testimonials

What Our Patients Said

Real feedback from people we’ve helped with pain, injury and movement problems across our Mernda and Reservoir clinics.

Google rating from local patients

    
 
 
       Posted on Google  
   
   Tracey Jones 
 
 
 
 Trustindex verifies that the original source of the review is Google. Would recommend 100%, very punctual, professional and caring
  
 
      Posted on Google  
   
   eunice 
 
 
 
 Trustindex verifies that the original source of the review is Google. I was referred to Stephanie by my GP for my tendinitis. I finished 5 sessions with her and my hip pain has greatly improved and learned tips about stretching and exercises to manage my condition. I highly recommend Stephanie for your physio needs!
  
 
      Posted on Google  
   
   Anthony Potter 
 
 
 
 Trustindex verifies that the original source of the review is Google. Absolutely rapt with the service and treatment I receive from Stephanie at radiant health care, highly recommend for all your physiotherapy needs.
  
 
      Posted on Google  
   
   Nita Rana 
 
 
 
 Trustindex verifies that the original source of the review is Google. Highly recommended Stephanie. She is very helpful and has a great knowledge about physiotherapy. I already feel such a relief with my CTS and shoulder pain after seeing her and doing excercise regularly.
  
 
      Posted on Google  
   
   Mary Agib 
 
 
 
 Trustindex verifies that the original source of the review is Google. Stephanie really helped me with my lower back pain. She also helped with my knee pain and gave me exercises that helped a lot. Highly recommend!
  
 
      Posted on Google  
   
   Julia Gao 
 
 
 
 Trustindex verifies that the original source of the review is Google. I really enjoyed my first visit to Radiant Care today. Stephanie is really good. She not only provided a good treatment for my aching buttock, but also instructed me how to further improve that area by a set of exercises at home. Can’t wait for the following up visits to her.
  
 
      Posted on Google  
   
   Mark Rofail 
 
 
 
 Trustindex verifies that the original source of the review is Google. I have been to Stephanie multiple times and she helped me through my shoulder pain and got me back on track in no time.
  
 
      Posted on Google  
   
   shahina Khan 
 
 
 
 Trustindex verifies that the original source of the review is Google. Went in for a appointment today Stephanie was really nice and welcoming she did an amazing job
  
 
      Posted on Google  
   
   johney kalra 
 
 
 
 Trustindex verifies that the original source of the review is Google. I visited my physiotherapist today for back pain, and I’m already feeling so much better. She was professional, friendly, and truly knew how to address the issue with care. I really appreciate her approach and the relief she provided. Highly recommended!

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FAQs

Affordable Pricing that Doesn't Sacrifice Quality

Do I need a GP referral?

Where are you located?

Do you offer home visits for these conditions?

What if I’m unsure what condition I have?

How many sessions will I need?

View all FAQs

MEET THE TEAM

Meet your physiotherapists

Stephanie and Mau both see patients across our Mernda and Reservoir clinics. Click a card to read full bios and book direct.

Stephanie

Director & Senior Physiotherapist

Director and Senior Physiotherapist with almost a decade of experience in person-centred care — working from our Mernda and Reservoir clinics. Special interests in chronic pain, sports injuries, women’s health and balance/vestibular conditions.

Mau

Physiotherapist

Physiotherapist with almost 10 years across private practice, community physio and aged care. Special interests in orthopaedic rehabilitation, chronic disease management and sports injuries.