Our Physiotherapy Services

Q: Do I need a referral?

No referral is needed for private appointments—you can book directly. For Medicare CDM/EPC , and some other funded pathways (e.g. DVA, WorkCover, TAC, My Aged Care, NDIS reports), a referral or approval is required. If you’re unsure, start with Start Your Referral and we’ll guide you.

Q: Do you offer home visits?

Yes. Home visits are available for suitable clients, particularly under NDIS and My Aged Care , or when mobility and transport are challenging. We’ll confirm availability for your area when you enquire or submit a referral .

Q: Where are you located?

Mernda: 136 Schotters Rd, Mernda VIC 3754. Reservoir: 224A Broadway, Reservoir VIC 3073. See our Locations page for directions, parking and clinic photos at each.

Q: What should I bring to my first appointment?

Please bring any relevant referrals (e.g. GP CDM plan, WorkCover/TAC details, NDIS/My Aged Care information), scan reports, medication list and comfortable clothing that allows you to move easily.

Q: How many sessions will I need?

This depends on your condition, how long it’s been present and your goals. Some issues improve in a few visits; others require a longer-term rehab plan. Your physio will give you an honest expectation after your assessment.

Dealing with pain, stiffness or loss of confidence in your movement?

Explore our physiotherapy services in Mernda. Hands-on care, exercise and support tailored to your goals.

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Outcome

Get moving with confidence

Here’s what to expect from working with us — clear assessment, evidence-based treatment, and care that adapts to your goals.

Clear plan

Thorough assessment, plain-English diagnosis and a step-by-step program you understand.

Targeted treatment

Evidence-based hands-on therapy, exercise and advice tailored to your body, goals and lifestyle.

Faster return to work, sport and daily activities

Goals and progress reviewed at each visit, with adjustments as you improve.

Support for the long term

Practical strategies to manage flare-ups, build resilience and stay active.

Who We Help

People we commonly work with

We regularly help:

Adults with back, neck, shoulder, hip, knee, ankle or foot pain that isn’t settling on its own.

People recovering from injury or surgery who need structured rehab and clear guidance.

NDIS participants wanting to improve mobility, strength and independence through tailored exercise and support.

Older adults looking for balance training and falls prevention to stay safer and more independent.

Workers and tradies dealing with work-related injuries under WorkCover or TAC.

How It Works

What to expect

Every appointment is structured around your story. Below is how we work together to get you back to what matters.

01. Assessment

We start by listening—your story, your symptoms and what you want to get back to. Your physio will:

Review your medical history and any scans or reports

Test movement, strength, balance and joint function

Identify key drivers of your pain, stiffness or limitation

02. Treatment

Together, we create a plan that may include:

Manual therapy (joint mobilisation, soft tissue techniques)

A personalised exercise program for strength, mobility and control

Education about your condition, pain and pacing

Practical advice on work tasks, sport, hobbies or daily routines

03. Progress

We check your progress at each session, adjusting your program as you improve so you can:

Return to work, sport and daily activities with more confidence

Understand what helps your condition and what to avoid

Build long-term habits that support your health and independence

Services

Our Services

Here’s what to expect from working with us — clear assessment, evidence-based treatment, and care that adapts to your goals.

Massage Therapy

Physio-led massage to reduce muscle tension, ease pain and support recovery for neck, back, shoulder and limb issues.

Dry Needling

Trigger point dry needling, used alongside other physiotherapy techniques to calm overactive muscles and improve movement.

Personalised Exercise Programs

Tailored rehab and strength programs using simple, practical exercises you can complete at home or in-clinic.

Balance Training & Falls Prevention

Targeted balance, strength and gait training to reduce falls risk and improve confidence, especially for older adults.

Post-Surgery Rehabilitation

Structured rehab to restore movement and strength after surgery (e.g. joint replacement, ligament repair, shoulder procedures).

Musculoskeletal Injury Rehabilitation

Structured rehab to restore movement and strength after surgery (e.g. joint replacement, ligament repair, shoulder procedures).

Home Visits (Mernda, Reservoir & surrounds)

Physiotherapy delivered in your home when travel is difficult, particularly for NDIS and My Aged Care clients (where appropriate).

GLA:D® Program (Hip & Knee Osteoarthritis)

Education and exercise program for people with hip or knee osteoarthritis, following the internationally recognised GLA:D® principles.

Sports Physiotherapy

Injury management and performance-focused rehab for active adults and recreational athletes, aiming for safe return to sport.

Conditions

Conditions We Treat

Here’s what to expect from working with us — clear assessment, evidence-based treatment, and care that adapts to your goals.

Back Pain

Wrist & Elbow Pain

Neck & Shoulder Pain

Knee Pain

Sports Injury

Work Injury

Women’s Health

Vertigo & Dizziness

Hip Pain

TMJ / Jaw Pain

Ankle & Foot Pain

Funding & Referrals

Ways to access care

Medicare (CDM plan)

Up to five allied health sessions per calendar year—GP referral required.

DVA, WorkCover, TAC, NDIS, My Aged Care

Supported—ask our team what to bring.

Start Your Referral online

Choose funding type and we’ll contact you to book.

Testimonials

What Our Patients Said

Real feedback from people we’ve helped with pain, injury and movement problems across our Mernda and Reservoir clinics.

Google rating from local patients

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FAQs

Affordable Pricing that Doesn't Sacrifice Quality

Do I need a referral?

Do you offer home visits?

Where are you located?

What should I bring to my first appointment?

How many sessions will I need?

View all FAQs

MEET THE TEAM

Meet your physiotherapists

Stephanie and Mau both see patients across our Mernda and Reservoir clinics. Click a card to read full bios and book direct.

Stephanie

Director & Senior Physiotherapist

Director and Senior Physiotherapist with almost a decade of experience in person-centred care — working from our Mernda and Reservoir clinics. Special interests in chronic pain, sports injuries, women’s health and balance/vestibular conditions.

Mau

Physiotherapist

Physiotherapist with almost 10 years across private practice, community physio and aged care. Special interests in orthopaedic rehabilitation, chronic disease management and sports injuries.