Physiotherapy FAQs — Radiant Care Health Mernda

Mernda: 136 Schotters Rd, Mernda VIC 3754.

Reservoir: 224A Broadway, Reservoir VIC 3073.

See our Locations page for directions, parking and clinic photos at each.

Yes. Our physiotherapist can see you at home across Mernda and nearby suburbs. Home visits are ideal if getting to the clinic is difficult.

Private patients: no referral needed. Medicare CDM: you’ll need a GP plan/referral; Medicare allows up to five allied-health sessions per calendar year. Start via Start Your Referral and we’ll guide you.

We support WorkCover (WorkSafe Vic), TAC, NDIS, Medicare CDM, My Aged Care (Support at home) and DVA, plus private health/self-funded care. Use Start Your Referral to choose your pathway and we’ll confirm details.

Go to Start Your Referral, choose the funding type, and submit the short form. We’ll contact you to book and confirm any paperwork (approvals/claim numbers).

Any GP referrals or imaging/reports (if you have them), your Medicare/NDIS/WorkCover/TAC/DVA details if relevant, your private health card (for HICAPS), and comfortable clothing.

Standard consultations are around 30 minutes; extended sessions are available if needed.

We discuss your goals and history, assess movement/strength, explain the likely diagnosis, and start treatment (e.g., manual therapy, targeted exercise, and a plan for home). You’ll leave with next steps and timeframes. (Clinic approach summarised from site service pages.)

Yes. Bring your claim number and insurer/employer details. We’ll liaise with your GP/case manager and handle TAC billing directly so you can focus on rehab.

Yes—self-managed and plan-managed. We can see you in the clinic or at home. Submit your details via the NDIS referral pathway.

Yes. Physio helps with mobility, balance and independence. Ask your provider to include physiotherapy, then submit our My Aged Care referral form and we’ll contact you.

Yes—post-operative rehab is available in-clinic or at home. We’ll tailor your program to your surgeon’s protocol and goals. (See Services: Post-Surgery Rehabilitation.)

Yes—both are delivered by our physiotherapist as part of a broader, goal-focused plan. (See Services.)

 Book online or call (03) 9001 8584. For funded care, use Start Your Referral and we’ll arrange your appointment.

We’re based in Mernda and frequently see people from Doreen, South Morang, Epping, Mill Park, Wollert and surrounds. (Service area reflected across site copy.)

Yes. You’ll receive a clear, tailored program with progressions and check-ins—especially important for long-term results.

Yes—assessment and balance/vestibular rehab are available in-clinic or at home. (See Balance & Falls Prevention.)

It depends on your condition, goals and funding pathway. Your physio will outline an initial plan at your first visit and review it regularly. (General guidance consistent with site.)

Yes, we are fully bulk billed.

Yes—with your consent we can share progress notes and recommendations (e.g., return-to-work plans or post-op milestones). (WorkCover/TAC pages indicate coordination.)

You can attend privately while approval is processed. Once approved, we’ll switch to billed funding and reconcile future visits. (Process aligned to TAC/WorkCover pages.)

Yes—we tailor assessment and programs for each individual. Older adults may benefit from falls-prevention and strength work; sessions can be clinic- or home-based.

Call us or use Start Your Referral—our physio will advise if we can help or recommend the right service locally.