Do I need a GP referral for WorkCover physiotherapy?

For WorkCover, bring your claim number and any supporting paperwork. We’ll confirm what’s required for your situation and help you get started.

Can you coordinate with my doctor or employer?

Yes. With your consent, we can share progress updates and suggested duties to support a safe, graded return.

What if my claim isn’t approved yet?

You can attend privately while approval is pending. Once your WorkCover details are confirmed, we’ll align your appointments accordingly.

How long will recovery take?

This varies based on the type of injury, how long it’s been present and your job demands. We’ll give you a clear, realistic timeframe and milestones after your assessment.

Where are you located?

Mernda: 136 Schotters Rd, Mernda VIC 3754. Reservoir: 224A Broadway, Reservoir VIC 3073. See our Locations page for directions, parking and clinic photos at each.

Work Injury — Assessment, Treatment & Return to Work

Back strain from lifting, a sore shoulder from repetitive work, or a flare-up that won’t settle?

Get clear answers and WorkCover-focused physiotherapy with a structured plan to reduce pain, rebuild capacity and return to work safely and confidently.

Rated 5/5 on Google

Book an appointment

Start your referral

Benefits

How WorkCover physio can help

Here’s what to expect from working with us — clear assessment, evidence-based treatment, and care that adapts to your goals.

Settle pain & regain control

Hands-on care and early, safe movement to calm symptoms and improve function.

Restore capacity

Structured strength and mobility progressions matched to your role and duties.

Safer return to work

Graded reconditioning and practical strategies for lifting, posture, pacing and workload.

Reduce recurrence risk

build resilience so you’re not stuck in a cycle of flare-ups.

Who It Helps

Common workplace injuries we see

Work injury physiotherapy may be right for you if you:

Have lower back pain from manual handling, bending, prolonged standing or repetitive tasks.

Are dealing with neck and shoulder pain from desk work, overhead tasks or sustained postures.

Have elbow or wrist pain linked to repetitive gripping, tools or computer work.

Have a knee, hip, ankle or foot issue affecting walking, ladders, squats or site-based duties.

Need a clearer plan to return safely without guessing what’s “too much, too soon.”

How It Works

Your pathway back to work

Every appointment is structured around your story. Below is how we work together to get you back to what matters.

01. Assessment

We start with your injury and your job demands. Your physio will:

Review how the injury happened and what tasks currently aggravate it

Assess movement, strength, control and work-relevant tolerance

Identify contributing factors (load, technique, posture, fatigue patterns)

Explain the likely diagnosis and a realistic recovery/return-to-work roadmap

02. Treatment

Your treatment plan may include:

Manual therapy where appropriate to reduce pain and stiffness

A progressive, work-specific exercise plan

Education on pacing, safe technique and symptom management

Clear guidance on what to keep doing, what to modify and how to build back up

03. Progress

At follow-ups we:

Re-check functional markers relevant to your duties

Upgrade your program in stages

Support graded return where needed

Document progress clearly to help keep everyone aligned

Testimonials

What Our Patients Said

Real feedback from people we’ve helped with pain, injury and movement problems across our Mernda and Reservoir clinics.

Google rating from local patients

    
 
 
       Posted on Google  
   
   Tracey Jones 
 
 
 
 Trustindex verifies that the original source of the review is Google. Would recommend 100%, very punctual, professional and caring
  
 
      Posted on Google  
   
   eunice 
 
 
 
 Trustindex verifies that the original source of the review is Google. I was referred to Stephanie by my GP for my tendinitis. I finished 5 sessions with her and my hip pain has greatly improved and learned tips about stretching and exercises to manage my condition. I highly recommend Stephanie for your physio needs!
  
 
      Posted on Google  
   
   Anthony Potter 
 
 
 
 Trustindex verifies that the original source of the review is Google. Absolutely rapt with the service and treatment I receive from Stephanie at radiant health care, highly recommend for all your physiotherapy needs.
  
 
      Posted on Google  
   
   Nita Rana 
 
 
 
 Trustindex verifies that the original source of the review is Google. Highly recommended Stephanie. She is very helpful and has a great knowledge about physiotherapy. I already feel such a relief with my CTS and shoulder pain after seeing her and doing excercise regularly.
  
 
      Posted on Google  
   
   Mary Agib 
 
 
 
 Trustindex verifies that the original source of the review is Google. Stephanie really helped me with my lower back pain. She also helped with my knee pain and gave me exercises that helped a lot. Highly recommend!
  
 
      Posted on Google  
   
   Julia Gao 
 
 
 
 Trustindex verifies that the original source of the review is Google. I really enjoyed my first visit to Radiant Care today. Stephanie is really good. She not only provided a good treatment for my aching buttock, but also instructed me how to further improve that area by a set of exercises at home. Can’t wait for the following up visits to her.
  
 
      Posted on Google  
   
   Mark Rofail 
 
 
 
 Trustindex verifies that the original source of the review is Google. I have been to Stephanie multiple times and she helped me through my shoulder pain and got me back on track in no time.
  
 
      Posted on Google  
   
   shahina Khan 
 
 
 
 Trustindex verifies that the original source of the review is Google. Went in for a appointment today Stephanie was really nice and welcoming she did an amazing job
  
 
      Posted on Google  
   
   johney kalra 
 
 
 
 Trustindex verifies that the original source of the review is Google. I visited my physiotherapist today for back pain, and I’m already feeling so much better. She was professional, friendly, and truly knew how to address the issue with care. I really appreciate her approach and the relief she provided. Highly recommended!

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FAQs

Affordable Pricing that Doesn't Sacrifice Quality

Do I need a GP referral?

Do you accept WorkCover, TAC, NDIS, DVA or My Aged Care?

Do you offer home visits?

How many sessions will I need?

View all FAQs

MEET THE TEAM

Meet your physiotherapists

Stephanie and Mau both see patients across our Mernda and Reservoir clinics. Click a card to read full bios and book direct.

Stephanie

Director & Senior Physiotherapist

Director and Senior Physiotherapist with almost a decade of experience in person-centred care — working from our Mernda and Reservoir clinics. Special interests in chronic pain, sports injuries, women’s health and balance/vestibular conditions.

Mau

Physiotherapist

Physiotherapist with almost 10 years across private practice, community physio and aged care. Special interests in orthopaedic rehabilitation, chronic disease management and sports injuries.